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Server crashes and (s)undocking problems - Printable Version

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Server crashes and (s)undocking problems - Grumblesaur - 08-06-2023

Many of you have probably already noticed that the server's had some issues today. We've shuttered the server for the moment to figure the problem out. It took us longer than expected, since our staff with access to the server's host machine were unavailable.

We understand that the "undocking into the sun" problem may have set some of you back some equipment and consumables. A short-term rollback has been discussed to alleviate that, but we'll apprise you of our plan once it's more concrete. For now, we suspect an issue with the POB plugin, considering the symptoms we've observed, and we'll need some downtime to get it fixed.


RE: Server crashes and (s)undocking problems - Fhoxi - 08-06-2023

Thanks for giving an update on the current situation and for the rollback! Hope it gets fixed soon and that the server doesn't stay offline for too long.


RE: Server crashes and (s)undocking problems - Grumblesaur - 08-06-2023

You may see the server go online and off again; we're currently testing something. Don't expect much luck for now, but we'll post here when the server is playable again.


RE: Server crashes and (s)undocking problems - Tenshi Kuonji - 08-06-2023

So that mean you already know which bring the cause of the issue?
Can we know which bring that issue into the server?


RE: Server crashes and (s)undocking problems - g18em2b - 08-06-2023

It seems undocking places the ship in the middle of the system.
edit1: undocking in Pennsylvania seems to work fine.
edit2: undocking in Shikoku seems to work fine.
edit3: my PoB level 2 is... not there anymore.


RE: Server crashes and (s)undocking problems - Tenshi Kuonji - 08-06-2023

Yeah, undocked a ship in the middle of the Sun ¬¬ ... at least it has correct time to move away ... but i don't wanna repeat that manouver again


RE: Server crashes and (s)undocking problems - Fhoxi - 08-06-2023

People are still having issue's, will be best to wait for the dev team to figure out what is going on and do some test before we log in


RE: Server crashes and (s)undocking problems - Astro_Boy03 - 08-06-2023

Aside from frequent server crashes, I'm also reporting a late serious ping and lag issue (up to 700ms and 80% of lag), which literally does not allow me to play normally. This never happened to me in the past, as I always used to play at 18-29ms... My internet works perfectly, I actually tried to reboot it primarily, as well as my PC with hopes that the ping issue would be fixed, but unfortunately that was not the case. I'll be awaiting for a fix in that matter


RE: Server crashes and (s)undocking problems - EdAmes - 08-06-2023

Game is working for me.


RE: Server crashes and (s)undocking problems - Fhoxi - 08-06-2023

(08-06-2023, 10:52 PM)EdAmes Wrote: Game is working for me.

Yes seems like they found the issue and fixed it. Thank you Dev team and everyone that helped!