I have an account "Military" that contains various ships: Strandjutter, Der rot Hammer, (KP)-Heimdall, [KM]-Aachen, [KM]-Limburg and [KM]-Rudolf_von_Limburg. The trouble started with not being able to load Der_rote_Hammer: the connection with internet was broken every time. Loading any other ship was no problem, just Der rote Hammer failed. I flew around with Strandjutter for a while and tried again to load Der Rote Hammer. I'm not sure what message I got then, I thought "Account already in use" but I could be wrong. Anyway, I flew around with a ship from another account, tried again and then clearly read that this account was banned.
I have removed the Cruiser Shield from your Battlecruiser.
Account unbanned.
Please note that there is a Thread for this kind of eventuality. It can be found under the 'Player Help' Tab at the top of any Forum Page.
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person