ID:Maurene Herbig Location:Cortez System, Planet Curacao, OSC PR Complex, Hathaway Building To:Aspen Harlow, Dr. Subject:You have received a gift!
CONGRATULATIONS!!!
Good day and happy birthday, Dr. Aspen Harlow!
Your partner in love, Dr. Levan Harlow, wishes both a wonderful Valentine's Day as well as Happy Birthday from the bottom of her/his heart! As a token of their unrelenting admiration for you, your partner has sent you this gift:
1x ALL INCLUSIVE Romantic Weekend on Curacao (Friday 00:00 + Saturday + Sunday until 23:59:59, Curacao Planetary Time) FOR TWO
1x 4.8 STAR HOTEL RESIDENCE (RADIANT DIAMOND CASINO)
1x 10.000 CREDITS GAMBLING VOUCHER
1x ALL YOU CAN EAT ROOM SERVICE
2x NO-LIMIT-MASSAGE
1x GRAND REEF SUBMARINE TOUR
1x HOTEL POOL ACCESS
1x HOTEL SAUNA ACCESS
1x HOT COAL WALK AND MUD MASSAGE
1x NO-LIMIT VIP SERVICE VOUCHER
2x VIP LIMOUSINE SHUTTLE TRANSPORT SERVICE VOUCHER
1x 50.000 CREDITS OSC DESIGNER & TAILORING STORE
20x MISC. SERVICE TOKENS
Please arrive at the Curacao Primary Space Port at the following date:
FEBRUARY 21ST, 835 A.S., 00:00 CURACAO PLANETARY TIME
Please refer to this ID code upon check-in at the orbital terminal. All further instructions will be given to you on-site.
This code also serves as your authentification code. You can verify the legitimacy of this gift by entering this ID code at the official OSC neural net presence.
Z-NET ACCESS 4.0 | S E C U R E | BETHLEHEM version 0548.81915211L Copyright Alex Maccabelli, 832 A.S., Confederacy of Freeports - You are using FREE edition.
User ID:__Dr. Aspen Harlow
Target ID:__Maurene Herbig
Subject:__Re: You have received a gift!
Hi Maurene,
I offer my apologies. I've been away on personal business in the Edge Worlds and to be honest, completely neglected my inbox. I'm hoping you're able to help me with something.
I see the gifted registration isn't valid any more, so has the other Dr. Harlow received a refund for my failure to redeem this ticket? If not, I'd like to initiate a refund to him myself if that's something you can do still, please. We'll make up the celebration some other way.
ID:Marcus Burnham Location:Cortez System, Planet Curacao, OSC CS Complex, LaGuerta Building To:Aspen Harlow, Dr. Subject:RE: RE: You have received a gift! Item ID 06480-43678-92222-90943-59913-73576-74478-56327-73457-99991-25652
Dr. Aspen Harlow,
We are sorry you have not been able to attend!
Sadly, by policy, we are not allowed to refund unattended bookings without an in-time cancellation. Our personnel was not informed of any cancellation.
We hope you and your partner-in-love will be able to enjoy a wonderful time on Planet Curacao when it is more convenient!
Z-NET ACCESS 4.0 | S E C U R E | BETHLEHEM version 0548.81915211L Copyright Alex Maccabelli, 832 A.S., Confederacy of Freeports - You are using FREE edition.
User ID:__Dr. Aspen Harlow
Target ID:__Marcus Burnham, Maurene Herbig
Subject:__Re: Re: Re: You have received a gift!
Hi Marcus,
While your well-wishes are deeply appreciated, I regret to say that it is unlikely that we can rely on Curacao in the future under these circumstances. My partner knows well that I'm often both quite busy and typically far away from House space and the Independent Worlds. Without any flexibility in our booking, it is likely too risky to make, and that is deeply regrettable. I'm sure you agree. We're both big fans of OSC merch sold on the ground. It's only just so rare we get the opportunity to go.
Is it more amenable to OSC customer service policy to receive equivalent value in company credit to the lost ticket, or to simply be able to reschedule for a penalty fee? To miss out on so much enjoyment with your company just because of tumultuous life circumstances wouldn't be desirable for either of us. Are you able to help?
ID:Travis Miller Location:Cortez System, Planet Curacao, OSC CS Complex, LaGuerta Building To:Aspen Harlow, Dr. Subject:RE: RE: RE: RE: You have received a gift! Item ID 06480-43678-92222-90943-59913-73576-74478-56327-73457-99991-25652
Esteemed Dr. Aspen Harlow,
We are sorry to inform you that the nature of the booking chosen by Dr. Levan Harlow was specified for the duration starting from Friday 00:00 until Sunday, 23:59:59, Curacao Planetary Time, based on our special Valentine's Day offer. The booking contract specifically defines this duration as a fundamental part of the offer. Due to this circumstance, a rescheduling is not possible.
A financial reimbursement for not attending is based on the booking contract not specified and therefore not available. It is most unfortunate and regrettable. The terms and conditions of the contract state a refund would exclusively been possible by in-time cancellation.
We are very sorry for not being able to respond with a more satisfying solution. However, our customers and would-be-customers are of course very important to us! To make up for this unfortunate happenstance, we would like to send you an Orbital Spa & Cruise Gift Basket! Please send us your preferred delivery address. You will receive the gift basket within three months.
Z-NET ACCESS 4.0 | S E C U R E | BETHLEHEM version 0548.81915211L Copyright Alex Maccabelli, 832 A.S., Confederacy of Freeports - You are using FREE edition.
User ID:__Dr. Aspen Harlow
Target ID:__Travis Miller, Marcus Burnham, Maurene Herbig
Subject:__Re: Re: Re: Re: Re: You have received a gift!
Hi Travis,
That's acceptable.
DELIVERY ADDRESS:
Providence Towers Apartment Complex, Suite #38
1159 South Garza Street, Tasarte
Planet Gran Canaria, Omega-48 System
0109-72714