Admin Notice: Lost Characters or Accounts?

[DiscoveryGC Admins]

2016.11.30
Old-Admin notice for future admins
DUE TO THE SPECIFIC NATURE OF SHIP BALANCE CHANGES, IT IS FORBIDDEN TO RESTORE INACTIVITY-WIPED SHIPS BY THE ADMINISTRATION TEAM. If you are forced to restore -anything- from a backup due to other reasons not related to this thread, double-check the .fl file for the correct engine and powerplant.

Gheis Notice for Unlucky Souls: Gheis hasn't been active in a very long time. You can PM me, but I won't ever read it. You're best off to look to a current Server Administrator for help.

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RESTORING YOUR LOST CHARACTERS IN THREE EASY STEPS

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Freelancer is an old game. Unlike today's titles where all of your progress is kept server-side and your account information is accessible anywhere via a simple login feature, we are stuck with what limits the game places on us. If you do not manually back-up your account information from your PC, there is a huge chance that sooner or later you can lose access to your progress.

It happens. We understand. This is the thread that will help you in those rare cases. All you need to do is to follow three essential steps to restore your accounts in the case of character loss.

~The administration team

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STEP 1
Provide us with all the necessary information

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The premise is simple. If you accidentally deleted a character, it will be restored from the last server backup. If you lost access to your account, your existing ships will be given a /movechar command code and you will be able to transfer them to your new account manually. Before you can do that:

Code:

[b]Character Names:[/b] names go here
[b]Reason for Restoration:[/b] explain what happened

[b]New Character Name:[/b] give us the name of at least one character on your new account

Example

Character Names: Brian.Mortez ; Charlotte01 ; MrBreezy
Reason for Restoration: Harddrive failure. All of these characters are mine.

New Character Name: Tempychar1

First of all, you will need to copy-paste the form above and fill in the needed information. We are looking for the names of your characters. In the case of multiple accounts, try to provide the names of at least one character per account.

Secondly, tell us what happened that lead to the loss of these characters. Use this line to also specify whether or not these characters are shared between you and other members, or are they your own personal ships.

The third part is simple - create a single character on your new account and provide us the name. This will be used for verification purposes as well as where you will have money transferred from one of your characters for you to use the /movechar command.

Notice: Characters that have been lost due to inactivity wipe (read: have not been logged for 6 months) will not be restored.
The administration team may decline your request for character restoration in certain cases, for example: if we cannot fully confirm that the characters belong to you.

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STEP 2
Wait for your request to be processed

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Have patience. Restoration and retrieval of characters is a manual process and will be done by a Server Administrator. You will receive a Private Message regarding your particular case and will be given either the codes to the characters which you can then use to move them with or the further instructions in order to do so.

In the cases where the restored characters are the only ones the player has, the temporary ship will have some credits transferred to it from the lost characters, in order to allow the player to execute the /movechar command.

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STEP 3
Ensure you do not need to ever use this thread again

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Restoring lost characters is bothersome for both the player who cannot enjoy the game and the admin who has to look through logs and manually set up everything in order to process the restoration request. It only makes sense that it would be easier for both sides not to have to deal it in the first place. As such, the third and final step is simple:

PLEASE BACK UP YOUR ACCOUNTS

You can do so by following these steps:

Step 1: Go to your Discovery Freelancer Launcher and click the My Accounts tab.


Step 2: Click the ''Import/Export'' button and then "Export All Accounts" to your Desktop.


Step 3: Place the exported XML file on your USB Thumb Drive, Phone, Email it to yourself or place it on your Google Drive account.

To IMPORT the accounts simply go back to Step 2 and use the "Import DSLauncher Accounts" option and select your file from whichever location you placed it in.

[ellipsis]

Character Names: EllipsisBank, Bank.of.Ellipsis, DragonBank (As it has been QUITE some time since I last even looked at this game, I can't recall the exact naming of my banks so here is what I can give in hopes you see something matching them. there are possibly three of these Dragon banks that i made for Rose Dragons, I believe they were tagged)

Reason for Restoration: I did a fresh install of windows 11 and unfortunately did not back up my accounts because at the time i had no interest in returning to the game. Accounts with my username belong to me and so do the Rose Dragons banks, as I am the founder of that faction.

New Character Name: ellipsis

PM SENT - Kai

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The Rose Dragons

Infopage | Recruitment | Clans | Message Dump | Feedback | Discord

[mm33dd]

Character Names: XA-Viper ; {DHC}Kalmit ; [RM]Obl-J.Kringesmann ; Imperio ; Core|Fat.Bastard ; Tex. ; "Tsung" or Tsung. ; Sota.de.Bastos ; Grun-7 or Grun-2 ; Insp.Ryoko
Reason for Restoration: I have lost my account file.
New Character Name: Bck-1 ; Bck-2 ; Bck-3 ; Bck-4 ; Bck-5 ; Bck-6 ; Bck-7

Please, recover all you can, "New Characters" have been undocked, each one in a different account.
Thanks for your time and effort.

PM SENT- Kai

[Alvin]

Character Names: (\^/)Manticore
Reason for Restoration: Seems to have lost yet another Aquilion during a period of inactivity - Unsure why, as it is a personal account.
Could this be investigated ? The main things of value are the Dual Gatling / sci data weapons on the ship i would like to recover if possible. Thanks.

New Character Name: (\^/)Scylla

PM SENT - Kai

[JorgeRyan]

Character Names: RNS-Bayonne, CNS-Gibraltar, HFB-Brimstone
Reason for Restoration: Must have lost these ships between computers- thought I kept back-ups of accounts but they seemed to be missing. I don't think they were old enough to have been caught back in activity wipes. These should all be personal ships, I dont remember sharing any of them. Good luck and thanks in advance if you can find any of them.

New Character Name: CNS-Fortitude

Unable to find these characters, may have been pre-wipe. PM'd you. - Firesilver

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Feedback and comm bumping here

[ErynSandriski]

Character Names: LNS-Adrael ; Linda.Severns
Reason for Restoration: Switched computers, and don't have access to original harddrive.

New Character Name: Virtuous.Spear

Characters found, PM sent with recovery information. - Firesilver

[Iceman486]

Character Names: names go here
Reason for Restoration: explain what happened

New Character Name: give us the name of at least one character on your new account

Iceman486
I wiped my harddrive on my laptop, SO it erased the account
AncestralDemon37

Character found, PM sent with recovery information. - Firesilver

[Iceman486]

Sorry let me redo this so it's not confusing

Character Names: Iceman486

Reason for Restoration: I wiped my hard drive, and i erased the data on my laptop

New Character Name: AncestralDemon37


Character found, PM sent with recovery information. - Firesilver

[Miguelitose]

started Fl again without acces to old characters

character names;ZC|Santiago.Juan
shan.tao
Arnetts_Danger
Matteo_Rocco
Raimond_Gardinier
Shikane_naru
Blaze_Archer


new char; trelos

Accounts found, PM sent with recovery information. - Firesilver

[Khmer Anderson]

Character Names: Santiago.Suarez ; Ambassador.Klein ; Hakan.Spence ; Sainte-Trinosophie ; Johan.Fritz ; plus two others I cannot recall at the moment

Reason for Restoration: The DSLancher account called Santiago Suarez appeared to become corrupted when I did a /droprep command on the character Sainte-Trinosophie and I cannot access all seven characters on the account. Full details originally recorded here: https://discoverygc.com/forums/showthrea...tid=207195 All of these characters are mine.

New Character Name(s): First.Republic ; Unobtainium

Please do not hesitate to ask for any additional information, I am very grateful for your help.

Thanks very much!

Characters found, PM sent with recovery information. - Firesilver