Indeed we have recieved a distress call from Omega-50 but have so far not been able to track its source within the system. If you could give us more information about your friend we would be very thankful and - as it is the law of space - we certainly will assist in a rescue operation once his location has been pinpointed.
That set asside, we have recieved your application and sent some additional paperwork to your neural net. We ask you to fill it out on your earliest convenience and send it back to us. Upon recieving your file we will review it in a timely maner and inform you of the next step.