Well, among other things that people here have mentioned, 1 thing gone missin.
I seriously think the devs should raise the starting credits, it's easy to imagine that a new player will see the diffeculties in acquiring a better ship/credits etc ( and this in some degree reflect on all of them ).
Now, I dont' mind sending some mills to new players, because in a way..I feel that if i don't, they will leave ( and i get p'mmed every so hours ).
Also, [Angels] are not always online and It's true that they also have other things to do, probably other chars to take care as well, but in a nutshell, we shall raise the starting cash and make it easy for them to start the game.
After all, no one likes to work hard ( psychology warning ) so we should help them out in this regard because new players always have high expectation from things ( im sure ya'all agree ).
My suggestion is : 200K ( This will give them a fair start but will encourage them to work harder ).