Sanction Reviews

[Widow]

As I said about the community I worked for one time; the onus was on the staff to prove that somebody cheated. It was always maintained that if somebody was innocent, they had nothing at all to worry about. Mistakes were made sometimes and it usually became obvious so the player would regain their good name.

Players should never be expected to prove that they are innocent unless there is compelling evidence to suggest the contrary. Some things are quite clear; swearing, hacking, silent attacks with sufficient timestamps, etc. Sometimes, though, the accused may well have a good case for defence and they are often completely ignored. Ideally it would all be kept private, but there are many, many instances where the "offending" party has no chance to put their side across and so they might do it publicly, which usually results in them getting into more trouble.

Usually if you send a PM to one of the admins we will get back to you in due time. You need to realize we do have lives outside of Disco, I for one am planning a wedding so I am no way near as active as I use to be (You don't realize how much time it takes until you do it yourself).

We work as a team in the processing of sanctions. If there is evidence that is 'incomplete', we usually don't look too much more into it, we can't be sure it did/did not happen. For example, showing chatlogs after the fact and then trying to get someone done for shooting without RP. They might have engaged without RP but we don't have the screens to make us believe 100% that he did.

Most of the ones we process are very black and white. Someone swearing is pretty straight forward and we know 100% that they did do it.

Yes, there are some sanctions we need to take some more time on trying to figure out whats happened, unfortunately these ones usually take a lot longer to process. These are far and few between but are occasionally processed wrong. We are happy to be told that it needs to be reviewed and we will certainly look into it if it is necessary. These situations do seem like 'guilty until proven otherwise' and it is unfortunate that this is the case, but it is a necessary evil.

Getting the communities input has been thought about before, but it wont make anything any better. All it will do is encourage the naming and shaming of people - and I personally don't believe anyone who tells me that it wont be translated into game. The community sees something they don't like, I can almost guarantee the ship/person will be hounded in game. Being completely unbias is not easy, and even we stay out of processing sanctions if we don't believe we can not pick a side in it.

If the offending party posts in the thread, we will post them the evidence via a private message. It is their choice as to whether to respond via PM or in the thread.

The community needs to understand that we are only human. We get evidence submitted to us and sometimes we get it wrong. We all know this and are happy to admit we made mistakes.

This isn't a paid job, we do it for the love of it so cut us some slack every now and again.

---

---

---

---

---

|  Émilie D’Aramitz  |  Pita  |  Jess Doe  |  Charlotte Frank  |  Amelia Scott  |  Sophia Johnson  |  Anais D’Aramitz  |  Sam Swanson  |