So I had to fly on conference to another city not long ago (fall of November). I had to get on plane, fly to moscow then get on another plane and fly down to the desired place. I was arriving at evening so I decided to find a room in local hotel for a night.
Damn, this was retarded. I won't mention names here. I'm just going to say that the hotel I happened to choose was a part of some international hotel unity so I didn't suspected anything at start.
But then, loool.
First I decided to send them a mail asking about their rooms and prices. It was 2 weeks before actual arrival. The mail was silent for a week so I decided to dial them.
First time was ok. I spoke to someperson there and we concluded that I'll send them the list of what I need and they'll respond with the bill for my company to pay.
So another week passed with nothing and I'm dialing again. Our company phones are recorded and the automatic voice message notifies the person on another end about that at the start of conversation before I can speak.
So I'm dialing and someone picks up the damn phone there, listen to the notification and drops the line. I was like, wut.
Then called for like 4 more times with same result - someone was listening to the automatic message and dropping the line. In the end I sent them a couple of rants via mail with some open swears in the last one and, wow, they decided to dial me themselves. So they said they had technical difficulties, yea, faggots. So got a bill in the end.
Flew there, slept a night and flew away. But it's not the end.
Now few weeks have passed since then I still trying to the closing accounting documentation from them for our accounting officer.
I swear, I'll never fucking use they fucking "service" ever again, I'd better live on damn street or just get in a bar for a night if they'll be the last hotel on the earth.
RANT
P.S. Also they said they have wi-fi. So it was true, but to connect I had to stand in the corridor with my notebook because I couldn't connect while inside the room.