Game crash when select character

[John_Shepard]

Hi, I don't know if here is the right place to post this, this started happening before 2-3 days but i have a problem with logging into the server, after log into the server, and when I choose character, I get the following message. "Please wait, the operation is taking longer than expected"... After this the game just crash. It does not happen every time to crash, but it happens in most times. So I can not log in with my character, or when it happens sometimes have trouble connecting something like lag but strangely i have only 50 to 75 ping all the time.