Hi I am also having the same problem as the OP and I tried the command ping and my worst was 32 with no loss and the average was 29 I also checked my firewall and that was not blocking it either.
Last time it happened to me I contact Cannon trough PM and SKYPE, he said it was my connection, he sent me some log which I didnt really understand and then everything is back to normal
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' Wrote:Bow before the prophet of the great god Lolwut. He sayeth unto you, "2millordai".
Now I handeth down the laws of Lolwut.
1) Shooteth he who rp, for he is the devil.
2) Demandeth credits from starfleas.
3) Sayeth Lol and typeth smileys to end sentence fragments.
4) Screameth, "Ennngggaagggeee" to appeaseth the evil god "Admin".
5) Attacketh only with capships, and only those who flyeth transports.
These are the laws of the great god Lolwut. Offendeth him at your own risk.