2 of my account has been banned for unknown reasons

[Kreanares]

After the release of the fifth upgrade, I went to his character: Goshe_Maru got kick and ban the whole key. After you went to a different key and a character Battleship_Nortrend and just got a cue and ban the whole key.
Already worried go to your other keys. Admins please help. And you will make my characters please.

[Rommie]

There's a problem between the update and the cheat detector. The admins will get back to you when they fix it.

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In space, nobody knows I'm a panda