This would take allot to do in game but instead of just chat windows have 4 main bars where you can interact with other players ( Avatars) for trading, financial transactions, a bank where I have a personnel account that can't be lost, a weapons bank would be nice a storage area where I could put my gear/ equipment I get or when I sell or replace a ship I may not need this equipment right now, if I get smoked I loose what was in my hold, even have factions ( a recruitment window) of all sorts where you could sign-up or ask questions, trading of ship weapons this is all in game. A community inside the game get it more interactive.
This would be excellent for new players they have many questions and they are lost on what to do in game many times I scan them and their cargo hold and it has the discovery manual, and other pages that they can sell off.
Myself - usually Fridays and Saturdays in the evening I'll fly around and find newbies in Penn and NY system and assist them on trade missions. I take them on a long run to Kussari, a Freeport or Tau-23 but also protection from bad guys
The other would be voice interaction head set with a mic, click on the player and you can chat directly verbally to them, so we're not trying to fly and type and fend off aggressors all at once.