Obviously such attitudes won't help. A help to newcomers is a must, as they have no idea on how to begin and as Blake told they're ignored by the more veteran playerbase, this is not a way to recover players at all. A pair of weks ago i came back from almost 2 years of inactivity. I lost my old accounts and i had to begin from 0 again but i recovered fas, why? Because i knew how to. But newbies don't, and i can guess how the y feel after crossing a pair of jerks. They need a help to begin.... perhaps a freighter or a smal cargo ship like the mentioned gull and even a small item where they can see a pair of short routes to begin earning some credits....