I recognise it's a tiny grave dig, but there's another point to be made besides "how'd you fit those 20 people into the back of your starflea" that supports the implementation of such a change.
I just offloaded over 3,700 passengers to Freeport 11 in Omicron Delta (for quite a profit).
It's population prior to my arrival was a mere 690.
They're going to have some serious overcrowding issues.