Just a quick thumb up and kudos to the guys of 5th Fleet. Always have positive interactions with them, and if it wasn't for their constant presence, there would be very little lawful representation in Liberty space these days it seems. Keep up the good work.
I also wouldn't worry too much that your guys got the ALG issue confused. I used to fly an ALG scrap collector a long time ago but I gave up going to Liberty in it. Just about every guy in a navy ship didn't know that exception, and even had some members of the official LN decide to ignore it in the name of 'roleplay' and make up ridiculous fabricated reasons to impede me or remove me. Also, BH players liked to try and enforce the border embargo too for some reason. It just got too much hassle to even bother with. At least you have corrected your guys and informed them of the correct SOP where ALG is concerned. Thats all you can do.