Staff Feedback Thread

[xiphos]

But sorry, reacting to a report after nearly tree weeks is really not good.
And bringing no evidence since over one week doesn't make it better.

If you don't have time, just post an "sorry, i have something else to do, i'll bring it later".
That is not the best way, but it is better than post nothing.

Yes. Three weeks are too long. Even two weeks is too much. The latter should be the maxium. We are currently trying to keep up with many open requests, sanction reports and other important stuff. You maybe noticed the fluctuation within the Team last month. I am sure you did.

In fact if this sanction should stay (where virtually no rule was broken by me), so the Game Masters also have to be Sanctioned.

-- Game Masters are obliged:
To develop and safeguard the health of the Discovery Freelancer community, official server, and forums.
To be fair and treat all players equally, independent of their level and faction alignment.
Not to mix server roleplaying with server administration in any way.
Not to ignore any cases of server rules violations that are reported.

In fact, the beginning of this sanction (my Rule Violation Report) was read and edited (Is edited the right word here?).
At least by one Game Master (maybe more, i don't know how you handle things like that here).
And this Game Master didn't did not comply with his commitment (see above), becouse in my post is clearly recognizing the broken rule. And that was ignored.

But as long as the whole thing has lasted, the whole thing is simply too long. Especially the reactions of the Game Master.
When you need more manpower, ask for that. I'm shure that you will find many people here that can help you. Even if not all of them have to be Game Masters.

Is it possible, that you Game-Masters have not enought (wo-)manpower?
I see some open questions without any answer for several days.

Of course you all have al life without Discovery, but is it possible that you need some help?

No. There is not one Game Master who is responsible for a sanction. Blaming just one person is not the way it works.

A little insight on how things are processed. In this case the Sanction reports. A sanction report arrives. Everyone in the team, which means Head Devs, GM's & Moderators, needs to share an opinion about it based on the provided evidence. That takes time, because as you already mentioned above, we all have a life to live and not everyone in team is available every day. Sometimes we even need to dig up the server logs because the evidence is not sufficient. If we got enough votes, one of the GM's needs to proccess the Sanction. Which means Writing a report, issuing the fine etc.


Of course this kind of voting process is not the most time effecient process ever invented. But that's how it works here right now. If someone has a better idea. Well. Fire away. I am more than happy to hear suggestions. Not just a "ask for help" because the latter is always a problem if the person who wants to help is not active anymore after he realized how much work it is to be a mod or a GM. That's no part time job.

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