Character transfer

[JJPestana]

So having an issue. Have Discovery installed on two PCs. Two characters on one, and one character on the other. Was having issues with the video crashing when trying to load the character on the one character account. For some reason I now get an account banned message (have no idea why) when trying to connect to the server on that PC. Is there a way to get my character transferred to the account that's working? The character I want transferred is named Cryppy. The characters that are working on the good account are JSpencer and SpencerBro.