I do believe @Mephistoles is often unprofessional in dealing with "customers" (players)
Person: "why is A XYZ"?
Mep: Because it is. Don't ask questions and accept it, you don't deserve any explanations.
I mean. You guys don't get paid but this is like complete rookie mistakes in dealing with complaints Mep is doing from POV of anyone who worked in the customer service field, or any corporation for that matter