Reports and the lack of response from the staff team

[Kherty]

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Reports and the lack of response from the staff team

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Foreword

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¤¤¤¤¤¤¤This is something I have noticed while reporting actions I have found worthy of being reported. You make the report, put the screenshot(s), or video(s), you make SURE to follow the TEMPLATE, because it has to be more stringent and rigorous than filing your taxes or press charges against an individual or company (ironically) - and you're not SURE it will be even be processed, since it is a black box to the majority of the player, to my understanding.

¤¤¤¤¤However, as opposed to when you mess (this swearwords censorship is driving me nuts) up your taxes, or get evicted - you actually get a notice, just like when you get sanctioned. But, the individual who filed the report, does not receive a message telling him that the report was found to be correct or wrong, and for what reasons.

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Example from Twitter

Click the image for higher resolution.

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Yes, yes, but how would that work?

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¤¤¤¤¤¤¤While Twitter's - this dumpster fire of a social media website - moderation is mostly done by personnel aided by tools dedicated to that-- *cough* moderators *cough*, Twitter acknowledges your report(s), and contacts you to confirm or infirm that your report(s) was/were relevant and/or deemed violating their rules. It would be actually very simple to put in practice. Since you, for example, have the liberty to deny applications for developers after months of "interviews", the moderators should be able to send a message explaining why your report(s) were denied.

¤¤¤¤¤¤¤Now, you may ask about the relevancy of such a thing put in place. Well, I will give you two simple words: not being as exasperating as a HR director not replying to your application for a job, and respect - respect for the person who often went out of their way to write and send the report(s), sometimes, in with good intentions, such as new players.

¤¤¤¤¤¤¤The goal of a report is punitive, naturally, but it is most punitive when the person keeps doing that thing, if it had a closer parallel to the world's justice system, it would be rehabilitative; as the first sanction is generally just a notice in your cargo (I don't remember if it's still the case), and beamed into Bastille until you confirm on this very forum you've read the rules, or for people like me who applied and got interviewed for a ridiculous amount of time only to get told that I wasn't liked by the dev lead, mess with the game folder that is used to play online.

Proposed solution

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¤¤¤¤¤¤¤The proposed solution is simple. As the moderators and administrators do their votes on the report, they ask one of them to send a DM to the person who reported and explain either in layman's terms, or just laconically - laconically would be the best for both parties, the reason(s) for the confirmation or infirmation of the report. That's it. Please refer to how Twitter does it. It's a few sentences long. What would be even better would be to have enclosed a copy of your report, since it is visible only by moderators and above.

Afterword

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¤¤¤¤¤¤¤This thread is aimed at moderators, staff members, and administrators as mainly a suggestion and a constructive criticism of the current system of reporting players for breaking the rules. This thread is not looking for players' comments because it will inevitably degrade into «Am Right And You Are Wrong» - therefore, I will only reply to the aforementioned individuals if they decide to, and deliberately ignore the comments. Please excuse me for doing this, but not only do I not have time nor motivation to participate in dick measuring contests, or pointless arguing, this is me proposing something to the people in charge publicly.

¤¤¤¤¤Hopefully this will help clear out some frustration people can get while reporting - such as, but not limited to: "was that screenshot clear enough? Did I explain it enough? OH BLIMEY O'REILLY! I FORGOT TO ADD SOMETHING", that sort of stuff.

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Additional content (trigger warning: humor)

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Human Resources when they actually reply - please don't be like that

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Thank you for reading. Cheers.

Also, if it's in the wrong forum or place, please move it instead of deleting it, it would be ironic to confirm the both the main (minor) problem and also the insinuated critics (I triple-checked, they do not violate any laws)

Now that, indeed, would be ironic.

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Cool OST - Click! - Changed 28th of Sept.