Admin Notice: Account or IP Banned?

[QuatroEnte]

Greetings,

I received the Vet-package and since then, I was not able to undock from the starter planet.
It kept telling me "The connection to the server has been lost" whenever I tried to undock.
The day before, it was not a problem (without the Vet-package).

I tried a reinstall and disabled my Norton firewall, but after a few tries I received the message, that my account has been banned from the server. (maybe too many tries?)

Character name: QuatroEnte

Thanks for your help.

PS: With a new ID, I am able again to log-in, undock and play the game. It really seems like the problem is caused by the Veteran-Package. Nevertheless, I would appreciate an unban of my Character "QuatroEnte", thanks a lot.

Unbanned ~TheDoctorXI