ADMIN NOTICE: Refunds

[Korrd]

Recently, I've got some requests to refund lost characters, or accounts whose owner lost the key.
Some of those request are correct, some others are ridiculous.

For example: a player requested a refund of 700mill for a battleship that was supposedly deleted during the last inactive player's wipe because it was never more than 10min in game. Now, how can a character be a battleship (and with 700mill creds on it) and had never been on-line for more than 10 minutes? That is not possible because of the time it takes to get the battleship and weapons. And if possible, it means that the player in question cheated to get all in less than ten minutes.



So, from now on, you must prove that the chars in question are really yours. And also that those ships had the money and equipment you claimed they had.

• For character deletion request, a screen-shot of the character selection screen, showing ship name, level, credits and location is required.
  
  
• For refunds, same as for deletion requests plus screen-shots showing equipment, money and name is required.
  

Said screen-shots are to be submitted only by PM/E-mail to an Admin. And never publicly.


Without those, refunds will be denied.

I take this measure to avoid abuse, and stop people from claiming inexistent sums of money from supposedly lost characters.

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(If you find any mistake in my English, please let me know via a PM)
(Really, I speak terrible English, so please, tell me if I make mistakes. I'd like to improve it a bit )