We're focused on ensuring the houses like us, because that is where the goods that Zoners survive on come from. We don't really like the houses, god knows Victor abhores Liberty; but the relations we have are a neccisary evil. Without the houses, Zoners would not survive.
I'm not sure where you're getting that OSI is very active the houses. Most of our activity right now revolves around Nichols and Gran Canaria. Before that, even with our HQ in Yukon most of us spent our time in the Omegas and Omicrons. Some of our time must be spent in the houses, trading goods for the goods other Zoners in the fringes need.
I don't feel we are disconnected with the Zoner populace. We supplied the majority of the Freeports for well over a year. Currently, a number of them are ran by our employees (15, 9, Corfu, and 5). We've never abandoned the role play of supplying the Freeports, we'v merely added onto it by working with the houses to further our agenda and to make access to the goods other Zoners need cheaper and easier for us to access. That is our entire line with Gallia - Zoners want stuff from there and we managed to wiggle our way into a position to get it for them.
As for being part of the Zoner team. I will admit we weren't all that caring for the indy Zoners in role play for a time. This is because they tend not to do much; if anything for Zoners themselves. They expect us do do all the work and they sit back and enjoy the benefits of our labors. I've made efforts to help indy Zoners or unofficials be more involved. We've supported the CoF even when it hurt our relations with the IMG. I made good efforts to invole Trog in what I can. We can't involve indy players if they don't let us know they are there. Nor are we going to do all the work for them.
I'd be interested in what has lead to you think we're more focused on profit and our relations with the houses than fulfilling our intended niche. I don't see it.
Edit: There will always be times when we choose not to support or aid another Zoner. This was the case with the Omicroners as we didn't feel they acted in the interest of the Zoner community or in our interest. We felt they were acting purely for themselves at the expense of every other Zoner. Hence why we abandoned them.