Incoming Transmission from Canary Wharf Station, New London.
To: Natasha Jones. Priority: High. Topic: RE: Deliveries.
Message Contents:
Good afternoon Miss Jones,
Can I ask you what kind of Mickey Mouse/Tin Pot Operation you are running there?
I have had my Captains deliver Hull Segments, that you already agreed to us delivering, to your Base, Nebula Complex. Now you have decided to 'freeze' the Contract after they have already started the deliveries.
I will point out a few things,to you, when dealing with Corporations.
1) At no time, in your Request for the delivery of 30,000 Hull Segments, did you specify a timescale or that this was a Priority Request. Priority Requests usually incur an excess charge as other, less important Contracts, are put on hold. If a Priority Request is not required then deliveries are handled as and when Ships become available, for the deliveries.
2) Your Statement of "My previous contracts with Border World Exports also was not done in that long time at all" is quite true, but the last three contracts have consisted of 40,000 High Performance Alloys (See here), 15,000 Industrial Hardware (See here), and 30,000 High Performance Alloys See here).This Request is for 30,000 Hull Segments, and maybe it is unknown to you, but Hull Segments take up twice as much space as a normal Commodity. So, effectively, this Contract is 50% larger than any of your previous Requests from us. Also I would suggest you read item 1) above.
3) If you read the Communication from one of my Shipping Captains, David Williams, he stated that the Deliveries would be started at once, which indeed they were, and that you would have them all, at the latest, by the end of 1 week. I will, again, refer to item 1), above.
Now, seeing as I have manifests, sat in front of me, showing deliveries of 19,280 Hull Segments, that we have already delivered, and you have now frozen the Contract, I will give you 6 hours (please note this is more time than you have given us with the 'freezing' of the Contract) to put together our Deliveries. After that time I will send my Captains around to collect the 19,280 Hull Segments.
Have a good day, Miss Jones.
George Grenville
Department Manager, Trade
Borderworld Exports
Transmission End
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person
Incoming Transmission from Canary Wharf Station, New London.
To: Natasha Jones. Priority: High. Topic: RE: Deliveries.
Message Contents:
Good afternoon Miss Jones,
I have just received news that another one of our Ships delivered 15k of Hull Segments.
With that being said, if you get together the 34,280 Hull Segments, we have delivered, in the next 6 hours, I will arranged for them to be picked up and removed from your Installation.
Have a good day, Miss Jones.
George Grenville
Department Manager, Trade
Borderworld Exports
Transmission End
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person
»»Transmission:Incoming Signal »»Receiver:Border World Exports »»Encryption:NC100 High Encryption »»Subject:Industrial Platform - Hull Segments
Good Afternoon, Mr Grenville,
Thank you for contacting me personally, i appreciate it Mr Grenville and please let me elaborate more.
First of all, we don't run any Mickey mouse/Tin pot operations here, you must have mistaken us for someone else *smile*.
You say that you have your members already moving the Hull Segments which is completely opposite to what your respected employee Mr Williams told me, Actually he told me that border world exports will deliver the shipments within a week of time. You mention that 19,280 Hull Segments are delivered then mention again that another 15k delivered which is strange actually because it is 100% of the requested amounts and only done in one day time. Now how your respected corporation require a week to deliver 30,000 units of Hull Segments while you confirm for me now that you have shipping manifest on your desk for 19,000+ units delivered and another one came with 15k units delivered in ONE day only? i think there is some kind of error here which will need more elaboration from your side if you don't mind of course.
I didn't specify any time scale for the contract depending on your history with our complex. I found in that history that your respected corporation do not take that long time for a very short distance traveling distance contract like that, and also i found that the border world exports usually deliver the requested goods in short time, even for contracts that require traveling distances longer than this current proposed contract. That is simply the reason of why i didn't specify any time scale and if this is going to be a problem, then i can specify a time scale on next contracts and we can negotiate it until we both reach a proper time scale satisfying both sides.
I understand totally that if i would need the shipments to be delivered fast or as high priority then it will charge me more and i accept that with no problem at all, although the other contracts we had together were delivered in a very short time and without any extra fees but again, no problem at all, I can pay the extra fees if your respected corporation require that. I also understand that Hull Segments require 2 cargo space for each unit, but i also put in consideration, the very short trip from Southampton shipyard to Nebula Complex at Manchester system, and by considering that short trip in your calculations, then you fill find that this contract is 50% more cargo space, and 50% less distance to travel. I hope that you understand my point now and yet, everything is up for negotiation and there is no problem.
I believe that since the shipment is totally delivered then there is no need for taking them back by your pilots. We don't want to cause any sensitivity regarding this negotiation. I think that your employee mentioned that the deliveries will start at once as you mentioned, but also he said that the duration time for the contract is 1 week, so forgive me about the confusion. You would be confused too if i told you that delivering a shipment will require 1 week time, and then deliver it all in 1 day.
I hope that there is no problem happened or happening between our complex and your respected corporation. We value your efforts and time.
I will wait your reply as soon as possible and please, have a good evening Mr Grenville.
Incoming Transmission from Canary Wharf Station, New London.
To: Natasha Jones. Priority: High. Topic: RE: Deliveries.
Message Contents:
Good evening Miss Jones,
If you don't run a Mickey Mouse/Tin Pot Organisation then it would be prudent not to act as if you did.
Now, lets get down to the real crux of the matter.
Quote: You say that you have your members already moving the Hull Segments which is completely opposite to what your respected employee Mr Williams told me, Actually he told me that border world exports will deliver the shipments within a week of time. You mention that 19,280 Hull Segments are delivered then mention again that another 15k delivered which is strange actually because it is 100% of the requested amounts and only done in one day time. Now how your respected corporation require a week to deliver 30,000 units of Hull Segments while you confirm for me now that you have shipping manifest on your desk for 19,000+ units delivered and another one came with 15k units delivered in ONE day only? i think there is some kind of error here which will need more elaboration from your side if you don't mind of course
If you actually read what I and what Mr. Williams sent you, you should be able to glean the answer to your question. Mr. Williams said and I quote "Thanks for your confirmation, we will start shipping immediately. expected delivery date within 1 week for this contract". Note the "we will start shipping immediately", this means that we will get straight on to dealing with your Request (and that is what was done). The "expected delivery date within 1 week for this contract" is basically saying that the Contract will be finished within 1 week (and that is also exactly what was done).
I have already explained, in a previous Communication, that at no time did you ask for a Priority Delivery Service. This means that you Request, though important to us, is a lower priority than other Contracts we have. As Ships become available they will be tasked to your Job. This is a fact of Business. If we told you that we would deliver in 1 day and things happened, beyond our control, and we took 2 days, you could have something to complain about. We gave a maximum of 7 days and if we deliver in 3 you are happy. This is called good Business, never promise what you can't deliver.
Hopefully this has alleviated some of your concerns. Maybe as you gain more experience in Business, you will come to understand the intricacies of it.
Quote:I didn't specify any time scale for the contract depending on your history with our complex. I found in that history that your respected corporation do not take that long time for a very short distance traveling distance contract like that, and also i found that the border world exports usually deliver the requested goods in short time, even for contracts that require traveling distances longer than this current proposed contract. That is simply the reason of why i didn't specify any time scale and if this is going to be a problem, then i can specify a time scale on next contracts and we can negotiate it until we both reach a proper time scale satisfying both sides.
Miss Jones, as you should be aware, Bretonia is at War.
We, at Bowex, pride ourselves at our prompt Delivery Service, but because of circumstances sometimes way beyond our control, we cannot always deliver promptly to those that are deemed not high on the Priority List. Hence why, to those that require the cheaper Service, we give them a longer Lead Time on Deliveries.
Quote:I believe that since the shipment is totally delivered then there is no need for taking them back by your pilots. We don't want to cause any sensitivity regarding this negotiation. I think that your employee mentioned that the deliveries will start at once as you mentioned, but also he said that the duration time for the contract is 1 week, so forgive me about the confusion. You would be confused too if i told you that delivering a shipment will require 1 week time, and then deliver it all in 1 day.
Miss Jones, I gathered, from your previous Communication, that you were unhappy with Bowex, so therefore in the interest of being fair and not wanting to upset your Organisation more, I was willing to remove all the materials that we, apparently, inadvertently delivered.
If you are happy to keep, what we delivered, then I am quite happy to consider this Contract as Completed and Closed.
Have a good evening, Miss Jones.
George Grenville
Department Manager, Trade
Borderworld Exports
Transmission End
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person
»»Transmission:Incoming Signal »»Receiver:Border World Exports »»Encryption:NC100 High Encryption »»Subject:Industrial Platform - Hull Segments (Contract Fulfilled)
Good Evening, Mr Grenville,
Our crew do not act like that at all, and i think this remark is turning into a rude comment. I would like if we can keep a certain good level of respect between us so we can go forward with this negotiation successfully. Now allow me to reply to your message sir. I actually read very good what your employee wrote, and already explained the reasons of my confusion in the last transmission. If you read the last transmission, then you will notice that i already mentioned the reasons in details. Let me tell you again, that when your respected employee tell us that this contract will be done within a week and then you come back telling us that it's already finished in 1 day, then that creates a confusion for us.
I already mentioned also the reasons of why we didn't ask for any time scale, and if you read the previous transmission, you will notice that part explained in details, but anyway, we will ask for time scale from now on when we deal with your respected corporation to evade any more confusion in the future. The confusion was not caused because of my low experience of business as you claim, but it was because of the confusion happened regarding the delivery times mentioned by your employee and yourself next. Actually, we are happy to receive the shipment in less time, but in the same time, we like precision and accuracy, so when you give us a long frame of time then we calculate our plans upon it, and then we figure that you used only 1/7 of the time that you asked for, then we need to ask for explaining. This does not mean that we are complaining as you also claimed. We are aware that bretonia is at war, because we are bretonian citizens so it happen that we tend to know what is going on in our home space. We also understand now that we need to mention if our contract should be added to your high priority list or not, so we cut this confusion once and for all and resume our good profitable business here.
As for the shipments delivered, I already mentioned that there is no need to take these materials back by your pilots, so here i repeat myself again, You don't have to take those materials from the complex again because we need not add any sensitivity to this negotiations. The contract is fulfilled and thank you for your time and business. We will contact you again if we have any more business for your respected corporation. Have a good evening Mr Grenville.
»»Transmission:Incoming Signal »»Receiver:Border World Exports »»Encryption:NC100 High Encryption »»Subject:Industrial Platform - Industrial Hardware
Good Morning, Mr Grenville,
I hope that you and yours are safe and sound. I am here for another contract and since the last contract was surrounded by too much complications and miss-understandings, then i would like to make myself very clear on this one, also i would like if your side be very accurate and precise when giving me a reply to this contract. I would like to shift 40,000 Industrial Hardware from Gateshead Station at Newcastle to the Nebula Complex at Manchester system. The docking master is willing to pay 1,500 credits for each piece delivered. We would like to know from you a clear and accurate answer for the following questions please.
1- Do you accept that contract?
2- How much time do you need to fulfill that contract by the current prices?
3- Are you able to deliver a precise and accurate shipping manifest associated with time stamps for every single delivery?
Thank you for your time and i will wait an answer from your respected corporation as soon as possible.
have a good morning Mr Grenville.
Incoming Transmission from Canary Wharf Station, New London.
To: Natasha Jones. Priority: High. Topic: RE: Deliveries.
Message Contents:
Good evening Miss Jones,
It is always a pleasure to speak to you.
Seeing as you want precision, Miss Jones, I will try to be as precise as I can in this uncertain Universe.
1) We are, as always, happy to accept a Contract from such a pleasant Organisation. I am sure that 40,000 Industrial Hardware will not present us any problems. I would like to clarify one thing, does the Industrial Hardware have to come from Gateshead? If it does, I am sure that it would not be a problem.
2) Well, I could say a couple of days, if I have Transport Ships available. It might take up to 2 Weeks, if the Gallics attack in large enough numbers or we endure a bad spate of Ion Storms. I can be optimistic and say within a week (that would be 26th of the 11th month in the Year 832 at a time of 16:52:23), if that is agreeable with yourselves? Just a quick clarification, is there any Penalties for being early? We wouldn't like to upset your esteem Organisation, again.
3) Other than the one minor hiccup, when some paper work went missing, I am sure we have provided the correct paperwork, every time since. Be assured we will supply exactly 40,000 Industrial Hardware to your Facility, not any less and not any more. We will endeavour to make sure our Ship's Clocks are exactly synchronised with your Station's Clocks before handing over, the merchandise, to your Docking Master.
I do hope that I have been precise enough for you. If not, please feel free to contact me and I am sure we can iron out any little details that spring to mind.
Have a good evening, Miss Jones.
George Grenville
Department Manager, Trade
Borderworld Exports
Transmission End
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person
»»Transmission:Incoming Signal »»Receiver:Border World Exports »»Encryption:NC100 High Encryption »»Subject:Industrial Platform - Industrial Hardware
Good Evening, Mr Grenville,
I would like to thank you for the fast reply Mr Grenville, also for the nice words in your last transmission which show that your corporation cares for having business with our complex. I see your replies to my questions and i would like if you allow me to comment on some of these answers please. First, we are glad that you are as always happy to accept a contract and we are glad that you described us as a pleasant organization. The Industrial Hardware can be purchased from any location you find suitable, and it don't have to come from GatesHead station. Actually i picked this station according to the short distance between it and our complex in Manchester system.
I can see that you could say 2 weeks or couple of days depending on the conditions and the availability of transporters, and that is exactly what i wanted from you Mr Grenville. I would like if you count your transporters and check the availability status on them and then let me know the amount of time required for completing this contract. I can see also that you concluded already that within a week would be an optimistic reply. Well, i will be very honest with you. When you say "Within a week" this means that this contract can be done in 1, 2, 3, 4, 5, 6 or 7 days which cause some kind of delay to our next plans but we have no problem this time and we would like to observe this time what is going to happen since in our last contract, we received all the shipments in one day while the offered time was also "Within a week".
There is no penalty for delivering early, actually it would be great to receive the shipments as fast as possible so we can get no delay on our next plans.
Your respected transporters can initiate the deliveries right away. Have a good evening Mr Grenville.
Incoming Transmission from Canary Wharf Station, New London.
To: Natasha Jones. Priority: High. Topic: RE: Deliveries.
Message Contents:
Good evening Miss Jones,
One of our Ships became free and was assigned to start delivering your required Commodity.
The Captain has just informed me, that he arrived at your Base, with the required Goods, and was refused Docking Permission.
With this type of occurrences happening, I do wonder again, why we bother to actually take on your Contracts.
We have wasted time and money and not been told what the problem is this time.
Please contact us, soonest and let us know what the perceived problem is. If not, I will deem this contract completed and move our Shipping on to other important Contracts.
Have a good evening, Miss Jones.
George Grenville
Department Manager, Trade
Borderworld Exports
Transmission End
'I would like to be half as clever as some people like to believe they are' Life is full of disappointments, it is how we handle them that helps to define us, as a person
»»Transmission:Incoming Signal »»Receiver:Border World Exports »»Encryption:NC100 High Encryption »»Subject:Industrial Platform - Industrial Hardware
Good Evening, Mr Grenville,
I just received a report from our docking master about the current error, we would like to deeply apologize for that. Our docking bays works on an automated system which suddenly shown an unexpected error regarding some docking permissions. We switched the entire docking permissions system to manual now, so your ships can dock now. We also assigned our best engineers and programmers to start a total rework for our automated systems to avoid this situation permanently. I hope that you take it easy and soften your sharp temper, since those errors happens even in the most regularly maintained systems.
Have a good evening and awaiting your shipments Mr Grenville.
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