Recently, I've got some requests to refund lost characters, or accounts whose owner lost the key.
Some of those request are correct, some others are ridiculous.
For example: a player requested a refund of 700mill for a battleship that was supposedly deleted during the last inactive player's wipe because it was never more than 10min in game. Now, how can a character be a battleship (and with 700mill creds on it) and had never been on-line for more than 10 minutes? That is not possible because of the time it takes to get the battleship and weapons. And if possible, it means that the player in question cheated to get all in less than ten minutes.
So, from now on, you must prove that the chars in question are really yours. And also that those ships had the money and equipment you claimed they had.
For character deletion request, ascreen-shot of the character selection screen, showing ship name, level, credits and location is required.
For refunds, same as for deletion requests plus screen-shots showing equipment, money and name is required.
Said screen-shots are to be submitted only by PM/E-mail to an Admin. And never publicly.
Without those, refunds will be denied.
I take this measure to avoid abuse, and stop people from claiming inexistent sums of money from supposedly lost characters.
(If you find any mistake in my English, please let me know via a PM)
(Really, I speak terrible English, so please, tell me if I make mistakes. I'd like to improve it a bit )
Pls delete this post if it shouldnt be here, but getting a BS within 10 minits IS possible, the liberty dreadnought is on pitsburg, 1 minit flight ( whith use of TL's)when you first start your char, and the money could have been xferd, imo.
If playerDB > 2000 chars, then its monthly.
If playerDB > 1000 and < 2000, then every two months.
If playerDB < 1000, then no wipes are done. That is because IFSO tends to misbehave with playerDB bigger than 1000, so if it is under 1000, there is no problem.
(If you find any mistake in my English, please let me know via a PM)
(Really, I speak terrible English, so please, tell me if I make mistakes. I'd like to improve it a bit )
When your ship is deleted by an admin as punishment, you don't get a refund. Thats common sense there. Its meant to punish you and teach you a lesson, not say, okay here is some money so you just have to rebuy the ship/equipment and reget your reputations.
(If you find any mistake in my English, please let me know via a PM)
(Really, I speak terrible English, so please, tell me if I make mistakes. I'd like to improve it a bit )