Can't login to the server [resolved]

[Kane182new]

Update: I tried to install Discovery on the other computer and it is the same issue, thefore I am now sure that the problem is with the router or router settings, but I already tried so many things, so not sure if I can fix this.

I was watching the login from my other account in game and it appears that the char on my wifi managed to login for a few seconds and then it always says connection lost and there's a departure log:
https://i.ibb.co/nLBsYQX/eli.png

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Current Official Member:
DTR - Deterrence / NHI - New Horizon Industries /

Interested in joining player factions:
Unioners, Junkers, Hogosha/FA/Samura, Gaians, Xenos

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Former Member:
Alliance), [AFA], Ageira~, Ageira|, Aoi Iseijin, =LSF=, [UC], [RM], [OPG], [TBH], XA-

First time joined Discovery community in 2009
Freelancer enthusiast since 2004

[Skorak]

How does the route to our server look?

Just using WinMTR or similar and pinging 95.217.88.9

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[Kane182new]

How does the route to our server look?

Just using WinMTR or similar and pinging 95.217.88.9

@Skorak Edit: Sorry, I did this while on my phone's data but on my wifi it loses signal

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Current Official Member:
DTR - Deterrence / NHI - New Horizon Industries /

Interested in joining player factions:
Unioners, Junkers, Hogosha/FA/Samura, Gaians, Xenos

Solo indies::
The Order, LSF, Unione Corse, Nomads

Former Member:
Alliance), [AFA], Ageira~, Ageira|, Aoi Iseijin, =LSF=, [UC], [RM], [OPG], [TBH], XA-

First time joined Discovery community in 2009
Freelancer enthusiast since 2004

[HawkDraconis]

Looks like upstream provider issue not seeing the network on which fl server is

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[Lusitano]

this happened to me long time ago ... but i also had problems not only here but is several places. contacted the isp, they sent a technician here and replaced the rmoden/router. all fine after that.

[Kane182new]

So you think another router will help even when it looks like upstream provider issue?

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Current Official Member:
DTR - Deterrence / NHI - New Horizon Industries /

Interested in joining player factions:
Unioners, Junkers, Hogosha/FA/Samura, Gaians, Xenos

Solo indies::
The Order, LSF, Unione Corse, Nomads

Former Member:
Alliance), [AFA], Ageira~, Ageira|, Aoi Iseijin, =LSF=, [UC], [RM], [OPG], [TBH], XA-

First time joined Discovery community in 2009
Freelancer enthusiast since 2004

[Xenon]

So you think another router will help even when it looks like an upstream provider issue?

No this is clearly a problem with the ISP - contact your provider and I hope that they can help
It is clear that your signal stops at a certain area, are you close to the German/French area? I had a similar problem and after following it, I found the problem happening at the nodes in that area... and couldn't do anything but wait until the techs of the ISP fixed it.

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NEBULA INFORMATION BOT ☆ NEBULA DISCORD SERVER
XENON MARKET

[Kane182new]

So you think another router will help even when it looks like an upstream provider issue?

No this is clearly a problem with the ISP - contact your provider and I hope that they can help
It is clear that your signal stops at a certain area, are you close to the German/French area? I had a similar problem and after following it, I found the problem happening at the nodes in that area... and couldn't do anything but wait until the techs of the ISP fixed it.

Quite close to Germany, I am from the Czech Republic. I will try to contact them, however I am not really sure what exactly to tell them.

I created a ticket with the local T-Mobile provider, just stating this and attaching the screenshot. I will see if they get back to me.

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Current Official Member:
DTR - Deterrence / NHI - New Horizon Industries /

Interested in joining player factions:
Unioners, Junkers, Hogosha/FA/Samura, Gaians, Xenos

Solo indies::
The Order, LSF, Unione Corse, Nomads

Former Member:
Alliance), [AFA], Ageira~, Ageira|, Aoi Iseijin, =LSF=, [UC], [RM], [OPG], [TBH], XA-

First time joined Discovery community in 2009
Freelancer enthusiast since 2004

[Kane182new]

I've just received a call from the ISP and they were testing it at their office and they said they accessed the Discovery IP successfully and that they are not defaulty blocking any ports or anything like that so it seemed weird to them that I cannot access it, however they are sending me a new router and I'll see if it helps.

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Current Official Member:
DTR - Deterrence / NHI - New Horizon Industries /

Interested in joining player factions:
Unioners, Junkers, Hogosha/FA/Samura, Gaians, Xenos

Solo indies::
The Order, LSF, Unione Corse, Nomads

Former Member:
Alliance), [AFA], Ageira~, Ageira|, Aoi Iseijin, =LSF=, [UC], [RM], [OPG], [TBH], XA-

First time joined Discovery community in 2009
Freelancer enthusiast since 2004

[13CentKiller]

This is a firewall/port issue, I'm sure of it. Your current router is preventing traffic on the port that the Discovery server listens on for active connections. What is the make/model/serial number of your current router?

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"Three o'clock is always too late or too early for anything you want to do."